COVID-19 Precautions | Neuroversion

COVID-19 Information

Allow 48 hours for medication refills to be processed after your appointment. Call the clinic if your current appointment does not meet this criteria.
Please minimize travel companions. Patients will be allowed one guest to accompany them to their appointment.
Children, unless patients themselves, will not be admitted to the clinic; children are susceptible to COVID-19 but tend to show mild/no symptoms and masking is difficult for children.
Please note: patients may be screened at the reception check-in windows for symptoms consistent with COVID-19, contact with known cases of COVID-19, recent COVID test results, and relevant travel history, depending on pandemic intensity.
Patients will be required to wear a mask covering their mouth and nose
MASKS WITH VALVES ARE NOT ACCEPTABLE-- if you have COVID then you can spread the virus through the valve.

Patients with an intrathecal pain pump should avoid air travel at this time due to the difficulty of refilling pump medication if a patient is stranded without logistical support.
If possible, visits will be moved to virtual space (Telemedicine or Telehealth) or rescheduled if any of the following apply:
- If the patient falls into a high risk category for COVID-19 due to age or underlying medical condition
- If the patient or anyone in their household feels ill with symptoms consistent with COVID-19
- If the patient or anyone in their household has had contact with anyone known or suspected to have COVID-19